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GDPR Compliance

Last updated: September 2026

Our Commitment to Data Protection

Onyx Crag is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This document outlines how we comply with GDPR requirements and safeguard your information.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you submit a service request form, you provide explicit consent for us to process your information.
  • Legitimate interests: We may process your data to improve our services and communicate relevant information about our offerings.
  • Contractual necessity: Processing is necessary to fulfill service agreements and respond to your inquiries.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision making or profiling that produces legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months if your request is particularly complex.

Data Controller Information

Onyx Crag acts as the data controller for personal information collected through this website. Our contact details are:

15 Merchant's Quay
Dublin, D02 H657
Ireland
[email protected]

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

International Data Transfers

We process and store data within the European Economic Area. Any transfers outside the EEA are conducted in accordance with GDPR requirements, including appropriate safeguards such as Standard Contractual Clauses.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Data Protection Commission in Ireland or the supervisory authority in your EU member state.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

Onyx Crag

Professional interior design services for residential spaces throughout Ireland.

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Contact

15 Merchant's Quay, Dublin, Ireland

[email protected]

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